Profile

Ms. Kathleen Grace, CCR

Carnegie Mellon University Bookstore

Contact Details

Carnegie Mellon University Bookstore

Carnegie Mellon University Bookstore

Bio

Do any of us actually intend to end up in collegiate retailing?

I started in department store management right out of college. Loved retailing but the cut-throat nature of department store retailing wasn't for me. Luckily, a friend told me about a job at our undergraduate alma mater. I knew nothing about course materials and that was part of my responsibility as the director of that small store. I can't believe they hired me!

I learned everything through on-the-job training, industry education, and through industry volunteer opportunities. That would be much more difficult today as our jobs are much more complex!

I believe that industry volunteer opportunities are one of the best forms of professional development available to us. I also believe in the concept of paying it forward. To that end, I hope to continue volunteering in our industry for a long time!